Πολιτική αποστολής
SHIPPING POLICY
Last updated: 14 September 2026
At LB² EYEWEAR, we aim to process and deliver your order safely and efficiently.
1. ORDER PROCESSING
Orders are processed during our normal business days.
Orders are normally dispatched after payment has been successfully received and the products have been confirmed as available.
Processing times may vary depending on product availability. If there is an unexpected delay affecting your order, we will contact you using the contact details provided with your order.
2. SHIPPING DESTINATIONS
We currently offer delivery to locations available for selection at checkout.
Available shipping destinations and shipping charges are displayed during checkout before you complete your purchase.
We may expand or change our available delivery destinations from time to time.
3. SHIPPING COSTS
Shipping costs depend on the delivery destination and the shipping method selected.
The applicable shipping charge will be clearly displayed during checkout before you place your order.
Any applicable free-shipping promotions will be clearly stated on our website or during checkout.
4. DELIVERY TIMES
Estimated delivery times are displayed at checkout where available.
Delivery times are estimates and may vary depending on the destination, shipping service, product availability, weekends, public holidays and circumstances outside our reasonable control.
Unless a different delivery period has been expressly agreed with you, applicable consumer law requirements regarding delivery times will apply.
5. TRACKING
Where a tracking service is available, you will receive tracking information by email after your order has been dispatched.
Please note that tracking information may take some time to become active after the parcel has been handed to the shipping carrier.
6. DELIVERY ADDRESS
Please make sure that your delivery address and contact details are accurate and complete when placing your order.
We are not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
If an order cannot be delivered because incorrect or incomplete delivery information was provided, additional delivery charges may apply where permitted by applicable law.
7. DELAYED OR MISSING ORDERS
If your order is delayed or appears to be missing, please contact us at:
hello@lb2eyewear.com
We will investigate the shipment with the relevant delivery provider and assist you with the resolution.
The responsibility for the delivery of the order remains with us until the goods are delivered to you, subject to applicable law.
8. DAMAGED PACKAGES
If your package arrives visibly damaged, please contact us as soon as reasonably possible and, where possible, provide photographs of the packaging and the products received.
This does not affect your statutory consumer rights regarding damaged, defective or non-conforming products.
9. INTERNATIONAL ORDERS
For deliveries outside Cyprus, additional delivery conditions, taxes, duties or customs charges may apply depending on the destination.
Any applicable charges that are known to us will be communicated where required by applicable law.
Customers are responsible for any customs formalities or charges that are legally payable by the recipient, unless otherwise stated at checkout or required by applicable law.
10. DELIVERY AND CONSUMER RIGHTS
Nothing in this Shipping Policy limits your statutory consumer rights.
If an order is not delivered within the agreed delivery period, or within the applicable legal timeframe where no delivery period has been agreed, you may have rights to require delivery, cancel the order and/or receive a refund in accordance with applicable consumer protection law.
11. CONTACT
LB² EYEWEAR
Operated by OPTIKA EIDI ANDREAS PARASKEVA LTD
154 Tseriou Avenue, Office 1
2045 Nicosia
Cyprus
Telephone: +357 94 005933
Email: hello@lb2eyewear.com