Πολιτική απορρήτου
PRIVACY POLICY
Last updated: 14 September 2026
LB² EYEWEAR is operated by OPTIKA EIDI ANDREAS PARASKEVA LTD (“we”, “us”, “our”), a company registered and operating in Cyprus.
Company details:
OPTIKA EIDI ANDREAS PARASKEVA LTD
154 Tseriou Avenue, Office 1
2045 Nicosia
Cyprus
Telephone: +357 94 005933
Email: hello@lb2eyewear.com
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit or use the LB² EYEWEAR website, purchase products from us, create an account, contact us, or otherwise interact with our services.
LB² EYEWEAR is powered by Shopify, which provides the technology and infrastructure that enables us to operate our online store.
Please read this Privacy Policy carefully. By using our website or services, you acknowledge that you have read and understood how we process your personal information as described below.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our website and services, we may collect the following categories of personal information:
Contact information, including your name, email address, telephone number, billing address and shipping address.
Order and transaction information, including the products you view, add to your cart, purchase, return, exchange or cancel, as well as information relating to previous orders.
Payment information, including payment method and transaction details. Payments are processed through our payment service providers. We do not intentionally store your full payment card number on our own systems.
Account information, including your name, email address and account-related information if you choose to create an account.
Communications with us, including information you provide when contacting customer support, submitting an enquiry, requesting assistance or otherwise communicating with us.
Device and technical information, including your IP address, browser type, device type, operating system, network information and other technical identifiers.
Usage information, including information about how and when you interact with our website, the pages and products you view, and how you use our services.
We may also collect information automatically through cookies and similar technologies. Further information about cookies and similar technologies may be provided in our Cookie Policy.
2. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information from the following sources:
Directly from you, including when you create an account, place an order, subscribe to communications, contact us, or provide information through our website.
Automatically through our website and services, including through cookies, pixels and similar technologies.
From service providers that process information on our behalf, such as Shopify, payment providers, shipping providers, hosting providers, analytics providers and technology providers.
From third parties where permitted by applicable law, including advertising, marketing, social media or other service providers.
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information for the following purposes:
Providing and fulfilling our services.
We use your information to process and fulfil orders, process payments, arrange delivery, manage returns and exchanges, provide customer support, maintain your account where applicable, and provide the products and services you request.
Improving our website and services.
We may use information about how you interact with our website to improve its functionality, performance, products, services and customer experience.
Communications.
We may use your contact information to communicate with you regarding your orders, deliveries, returns, account, enquiries or other service-related matters.
Marketing.
Where permitted by applicable law and, where required, with your consent, we may send you promotional emails or other marketing communications about products, offers and services that may be relevant to you.
You may unsubscribe from marketing communications at any time by using the unsubscribe option included in our marketing emails or by contacting us.
Security and fraud prevention.
We may use personal information to protect our website and customers, verify transactions, detect and prevent fraud, abuse, unlawful activity and security threats.
Legal and regulatory compliance.
We may process personal information where necessary to comply with applicable laws, regulations, legal obligations, court orders or lawful requests from competent authorities.
4. LEGAL BASES FOR PROCESSING
Where applicable under the General Data Protection Regulation (GDPR), we process personal information on the following legal bases:
Contractual necessity – where processing is necessary to enter into or perform a contract with you, such as processing and fulfilling an order.
Legal obligation – where processing is necessary to comply with a legal or regulatory obligation.
Legitimate interests – where processing is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and freedoms.
Consent – where you have given us your consent, such as for certain marketing communications or certain optional cookies and similar technologies.
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
5. HOW WE SHARE PERSONAL INFORMATION
We may disclose personal information to trusted third parties where necessary to operate our business and provide our services.
These may include:
Shopify and Shopify-related service providers that provide our online store infrastructure.
Payment service providers that securely process payments and transactions.
Shipping and delivery providers that require information necessary to deliver your order.
Technology, hosting, analytics and IT service providers.
Customer support and communication service providers.
Marketing and advertising service providers, where permitted by applicable law.
Professional advisers, such as accountants, lawyers or other professional service providers where necessary.
Government authorities, regulators, courts or law enforcement authorities where required or permitted by law.
We do not sell your personal information.
6. SHOPIFY
Our online store is powered by Shopify.
Shopify provides the technology and infrastructure necessary for us to operate our online store, including certain functions relating to checkout, payments, customer accounts, security and store functionality.
Information submitted through our website may therefore be processed by Shopify and its service providers in accordance with applicable laws and Shopify's own privacy practices.
For more information about how Shopify processes personal information, please refer to Shopify's privacy information at:
https://privacy.shopify.com/en
7. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, services or platforms.
If you follow a link to a third-party website, that website will be governed by its own privacy policy and terms. We are not responsible for the privacy, security or content of third-party websites or services that we do not control.
8. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve performance, analyse website usage and, where applicable and permitted, support marketing and advertising activities.
Where required by applicable law, we will request your consent before using non-essential cookies.
You may manage certain cookie preferences through your browser settings and, where available, through our cookie consent tools.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on factors including:
• whether we need the information to provide our services;
• whether we need the information to maintain your account;
• whether we are required to retain information to comply with legal, accounting or tax obligations;
• whether the information is necessary to resolve disputes or enforce our agreements; and
• whether the information is required for legitimate business purposes.
When personal information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable legal and regulatory requirements.
10. DATA SECURITY
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
11. YOUR RIGHTS UNDER THE GDPR
If the GDPR applies to you, you may have the following rights in relation to your personal information:
Right of access – you may request access to the personal information we hold about you.
Right to rectification – you may request correction of inaccurate or incomplete personal information.
Right to erasure – you may request deletion of your personal information in certain circumstances.
Right to restriction of processing – you may request that we restrict the processing of your personal information in certain circumstances.
Right to data portability – in certain circumstances, you may request to receive your personal information in a structured, commonly used and machine-readable format or request that it be transferred to another controller.
Right to object – you may object to certain processing of your personal information, including certain processing based on legitimate interests and direct marketing.
Right to withdraw consent – where we process your information based on consent, you may withdraw that consent at any time.
These rights are subject to the conditions and limitations provided by applicable law.
To exercise your rights, please contact us using the contact details below.
We may need to verify your identity before processing certain requests.
12. MARKETING COMMUNICATIONS
If you have subscribed to receive marketing communications from us, you may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
You may also contact us at hello@lb2eyewear.com to request that we stop sending marketing communications.
Please note that you may still receive essential service-related communications, such as order confirmations, delivery updates, payment information, account notifications or other communications necessary to provide our services.
13. CHILDREN'S PRIVACY
Our website and services are not intended for children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.
14. INTERNATIONAL DATA TRANSFERS
Some of our service providers, including technology and payment providers, may process personal information outside Cyprus or the European Economic Area.
Where personal information is transferred outside the European Economic Area, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place where required.
15. COMPLAINTS
If you have concerns about how we process your personal information, please contact us first using the contact details below.
You also have the right to lodge a complaint with the competent data protection supervisory authority.
In Cyprus, the relevant supervisory authority is the Office of the Commissioner for Personal Data Protection.
You can find information about the authority and how to submit a complaint at:
https://www.dataprotection.gov.cy
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements or data protection practices.
When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy.
17. CONTACT US
If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your data protection rights, please contact us:
OPTIKA EIDI ANDREAS PARASKEVA LTD
Trading as: LB² EYEWEAR
154 Tseriou Avenue, Office 1
2045 Nicosia
Cyprus
Telephone: +357 94 005933
Email: hello@lb2eyewear.com