Πολιτική επιστροφής χρημάτων
Return & Refund Policy
Last updated: 14 September 2026
At LB² EYEWEAR, we want you to be happy with your purchase. If you change your mind about your purchase, you may have the right to cancel your order and return the products in accordance with the applicable consumer protection laws.
1. Right of Withdrawal
If you are a consumer purchasing online, you generally have the right to withdraw from your purchase within 14 days from the day you receive your order, without giving a reason.
To exercise your right of withdrawal, please contact us clearly within the applicable 14-day period by email at:
Please include your order number and the products you wish to return.
2. Returning Products
After notifying us that you wish to withdraw from your purchase, you must send the products back to us without undue delay and, in any event, within 14 days from the date on which you informed us of your decision to withdraw.
Products should be returned in their original condition, together with their original packaging and accessories where applicable.
You are responsible for the direct cost of returning products, unless applicable law provides otherwise or we have agreed to cover those costs.
3. Refunds
Once you validly exercise your right of withdrawal, we will refund the payments received from you, including the cost of standard delivery.
If you selected a more expensive delivery option than our standard delivery method, we are not required to refund the additional cost.
We may withhold the refund until we have received the returned products or you have provided evidence that you have sent them back, whichever occurs first.
Refunds will normally be made using the same payment method used for the original transaction, unless otherwise agreed.
4. Condition of Returned Products
You may handle the products only to the extent necessary to establish their nature, characteristics and functionality, in the same way that you would be permitted to examine them in a physical store.
If a product has been handled beyond what is necessary for this purpose and its value has consequently been diminished, we may be entitled to claim compensation for that diminution in value, to the extent permitted by applicable law.
5. Hygiene and Sealed Products
For hygiene and health protection reasons, certain sealed products may not be eligible for return once their protective seal has been opened, where the applicable legal exception applies.
This may include certain contact lens products or other sealed products intended for direct contact with the eyes or body.
Where this exception applies, the product page or applicable product information will clearly indicate that the right of withdrawal does not apply after the protective seal has been opened.
6. Faulty or Incorrect Products
This policy does not affect your statutory consumer rights.
If a product arrives damaged, defective, faulty or different from what you ordered, please contact us at hello@lb2eyewear.com as soon as possible, providing your order number and photographs where appropriate.
Your statutory rights relating to defective or non-conforming products remain unaffected.
7. Contact
LB² EYEWEAR
Operated by OPTIKA EIDI ANDREAS PARASKEVA LTD
Tseriou Avenue 154, Office 1
2045, Cyprus
Tel: +357 94 005933
Email: hello@lb2eyewear.com